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Sunday, September 29, 2024
Another Radical Change #2
Thursday, September 19, 2024
Yet Another Radical Change
In 2019 I started seeing a wonderful acupuncturist. Saw her every week. At the time the spouse’s insurance covered some of it. At the time, she charged $75 an hour.
Then COVID hit and her pricing went to $85 to offset the price of all the PPE & air purifiers. This seemed reasonable. I saw her every week.
Then in 2021 I picked up my own insurance at work which is a platinum plan, which had unlimited acupuncture visits.
From January until mid March I would pay out of pocket to meet my deductible, and for the remainder of the year she just accepted what insurance paid. She was billing insurance roughly $300 a visit every week from 2021-2023.
At some point around 2022? she changed her hourly rate to $150. I sucked it up, and figured “well, that’s what flex spend is for.”
In the last several months, she relocated to a new office and hired someone to handle the billing.**
Unbeknownst to me, my plan changed, and now I only have 20 visits per plan year. And rather be told this in January when I could have changed up the frequency of my visits from weekly to every two weeks, no, she informs me of this SIX VISITS after my 20th visit, and I was on the hook for $900. (Again, that’s what flex spend is for, and we submitted that to the husband’s flex spend, since I am now retired. However the person who does her billing should have alerted her and she should have alerted me so I could have planned accordingly**.)
Last week, she informed me she is cutting her treatment time from 60 minutes to 30, and the cost still remains $150. So I’m getting less time for the same cost—with me on a fixed income.
The sequencing of everything in context as detailed above, plus the fact that after five years of weekly appointments this isn’t merely a transactional thing, this is a relationship. And to be honest, I feel that more consideration should have been given to me as a long time client—especially how she benefitted from my generous insurance plan for three years—especially during the early part of COVID when most of her clientele had not returned yet.
My nose is out of joint about this. And rather than disassociate as I normally do when I am presented with complicated scenarios or emotions or conflicts, rather than set aside my own feelings so as not to make someone else feel better, I am showing up for myself in the form of informing her at our next visit that since I will be starting physical therapy & paying out of pocket for it, for the foreseeable future I am discontinuing my acupuncture treatments as financially I can’t sustain it.
She doesn’t need to know nor is she entitled to know that I feel like she is taking advantage of me. Also? It is the truth, I can’t sustain it.